Legal
The documents that govern all of this
Written to be read. Each one opens with a plain summary, and where a clause matters to your money or your patients’ data, it says so instead of hiding in a paragraph.
Current version 2026-08-15
Privacy Policy
What we collect, why, and what you can ask us to do about it.
Terms of Service
The subscription contract between your clinic and us.
Refund & Cancellation Policy
How to cancel, and when money comes back.
Cookie Policy
Every cookie we set, what it does, how long it lasts.
Cookie Preferences
Change or withdraw your cookie choices.
Grievance Redressal
Named officer, channel, and the 90-day commitment.
Data Processing Agreement
We process patient data on your clinic’s instructions.
Sub-processors
Every third party that touches your data.
Service Level Agreement
Uptime and support response commitments.
Acceptable Use Policy
What the platform may not be used for.
Patient Privacy Notice
Shown to patients on a clinic’s booking page.
Medical Disclaimer
Sqavio is record-keeping software, not medical advice.
SQABY Technologies, ⟨to be added: full postal address of the registered office⟩. Questions about any of these documents go to [email protected].
If you are a patient of a clinic that uses Sqavio, the document written for you is the patient privacy notice.